About Us

OUR BRAND STORY

Matchl is operated by SAFARI HOSPITALITY GROUP PTY LTD as a focused online store specializing in Ceramic Cups and Everyday Drinkware. It is built to give customers practical product facts before checkout. Matchl focuses on dependable service language that connects the catalog, checkout, delivery, and support experience.

OUR MISSION & VERTICAL FOCUS

Our mission is to keep shopping for Ceramic Cups and Everyday Drinkware simple and transparent. We focus on product details customers can verify, including materials, dimensions, color, package contents, common use, care expectations, and support steps.

The Matchl online storefront launched in 2026 to serve customers in Singapore. We review listings before publication and keep product specifications, package contents, prices, availability, and customer policies current as the catalog changes.

OUR COMMITMENT TO YOU

We aim to provide clear product pages, secure checkout through Shopify, free standard shipping where stated, tracking emails, accessible support, and a 30-day return window for eligible items. If a customer has a question before purchase or needs help after delivery, our team can be reached at info@matchl.shop during Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). Before ordering, customers can use the listed dimensions, materials, package contents, and care details to decide whether an item suits their needs.

STORE INFORMATION